Terms & Conditions – Charm Curl
Welcome to Charm Curl. By accessing our online store and using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases on our website.
Company Name: Charm Curl
Email: contact@charm-curl.com
Phone Number: +974 3393 3751
These Terms & Conditions govern your access to and use of the website and services provided by Charm Curl, including making purchases, browsing products, and interacting with our platform.
2. Scope of Application
These Terms & Conditions apply to all orders and transactions made through the Charm Curl website. By using our services and purchasing products, you confirm that you have read, understood, and agreed to be bound by these terms.
3. Products
Charm Curl specializes in providing high-quality hair care products. We strive to display our products as accurately as possible; however, there may be slight variations in color, texture, or packaging due to photography or manufacturing updates.
3.1 Product Availability
All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
3.2 Product Descriptions
We aim to provide accurate and detailed descriptions of all our products. However, Charm Curl does not warrant that the product descriptions or other content on the site are entirely error-free.
4. Pricing & Payment
4.1 Pricing
All prices listed on our website are in the currency specified at the time of purchase and are subject to change without prior notice. Prices may not include taxes or shipping fees, which will be calculated at checkout.
4.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and other payment gateways available on our site. All payments must be made in full before products are shipped.
5. Shipping & Delivery
5.1 Shipping Policy
Orders are processed and shipped within [X] business days from the date of purchase. Shipping times and fees will vary depending on the delivery location and the shipping method selected during checkout.
5.2 Delivery Delays
While we strive to meet our estimated delivery times, Charm Curl is not responsible for delays caused by external factors such as customs, weather conditions, or courier issues.
5.3 International Shipping
International shipping may incur additional fees, such as customs duties and import taxes. These costs are the responsibility of the customer.
6. Returns & Refunds
6.1 Return Policy
If you are not satisfied with your purchase, you may request a return within [X] days of receiving your order. Products must be unused, unopened, and in their original packaging to qualify for a return.
6.2 Refunds
Refunds will be processed within [X] business days of receiving the returned item. Refunds will be issued via the original payment method. Please note that shipping fees are non-refundable.
6.3 Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at contact@charm-curl.com with your order number and a description of the issue. We will arrange for a replacement or refund.
7. Privacy & Data Protection
Charm Curl values your privacy. Any personal information collected on our website is used solely for processing orders and improving the customer experience. For more information, please review our [Privacy Policy].
8. Limitation of Liability
Charm Curl will not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to any loss of profits, data, or business opportunities.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Applicable Jurisdiction]. Any disputes or claims arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in [Applicable Jurisdiction].
10. Changes to Terms & Conditions
Charm Curl reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review these terms regularly.
11. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: contact@charm-curl.com
Phone: +974 3393 3751